1. GU TOP
  2. GU USA Customer Service
  3. Products
  4. Product Care & Repair

Product Care Guide




 

When caring for each product, please check the care instructions and precautions on the washing label.

How to read laundry care symbols
 

How to care for each product 

 
Synthetic leather

Do not store the product in unclean conditions as this will accelerate deterioration. Do not store the product in a pile or in a place exposed to high temperatures, high humidity, or light. For partial stains, wipe gently with a diluted neutral detergent in water. Even if stored as new, resin-processed products such as polyurethane have the tendency to deteriorate and peel over time. Avoid using a dryer when washing at home, and store in a well-ventilated place after drying thoroughly. Please note that handling may accelerate deterioration.

Leather material

During the rainy season, airing it out by hanging it in the shade once or twice is an effective way to prevent mold.
Do not apply cosmetics or perfume directly to the leather as they will dissolve the oils in the leather.
If dirt adheres to the leather, follow standard guidelines provided by commercially available cleaners for natural leather.
If gentle cleaning does not remove the dirt, please ask a professional dry cleaner to do the job.
If washing is not possible, wipe it thoroughly with a towel that has been soaked in water and wrung out tightly, and then dry it thoroughly.

Hats

Please check the washing instructions on the inside of the hat and follow the instructions provided if the hat can be washed.
If the hat cannot be washed, soak it in water, wring it out tightly, wipe it thoroughly, and then dry it thoroughly.

Belts

If dirt does get on the leather, there are ways to care for it using commercially available cleaners designed specifically for natural leather.
If gentle cleaning does not remove the dirt, please ask a professional cleaning company.
As this material is prone to mold, remove dirt and store in a place with low humidity.
During the rainy season, it is effective to air the leather by drying it in the shade once or twice to prevent mold.
Do not apply cosmetics or perfume directly to the leather as they will dissolve the oils in the leather.

Sandals

For partial stains, wipe gently with a diluted neutral detergent.
Dirt will accelerate deterioration.
Avoid storing the product in a dirty state.


 

Dark wash denim

Dye transfer from denim, especially dark wash or raw denim, happens when excess dye rubs off onto other surfaces or fabrics. This is normal, particularly with new jeans, due to the indigo dye used to achieve the deep blue color. While it can be a nuisance, there are ways to minimize or prevent it.
Machine wash separately inside out, in cold water with similar colors.
Use gentle detergent made for dark fabrics to help preserve color and avoid using fabric softeners.
Air dry to minimize shrinkage and color loss.
Soaking jeans in a solution of cold water and white vinegar can also help set the dye.
Was this article helpful?
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.


Feedback Submitted

We value your suggestion and we aim to make our customers happy.
We will use this information to improve our products and services.