1. GU TOP
  2. GU USA Customer Service
  3. Return / Exchange
  4. Online Orders

Can I ship returns from mulitple orders in the same package?




Can I ship returns from multiple online orders in the same packaging?

Yes! You can return multiple online orders in the same packaging just make sure to include the return labels along with the items, inside the box. You will see the $7  (plus applicable taxes in select states) charge to each return order but it is not deducted. 
 
  • -Process each return in your order details page and include the shipping labels inside the box. For instructions on how to process a return click here
  • -Rest assured you will only be charged for one shipping label when the return is processed at the warehouse.
  • -Shipping fees are non-refundable.
  • -A $7 Return Shipping fee (plus applicable taxes in select states) will be deducted from the refund amount to cover the cost of the return shipping.*
*This is a one-time fee per order, not per item.
If the return label for each return application is not included, the refund may not be issued.
Our return warehouse can not accept returns for any store purchases. Please do not include these in your online order return as you will not receive a refund for these items.

 
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