1. GU TOP
  2. GU USA Customer Service
  3. Return / Exchange

Can I return or exchange my GU and UNIQLO orders together?




Can I return or exchange my GU and UNIQLO orders together?

Unfortunately we are unable to accept returns and exchanges of items from UNIQLO (online and in-store). 
For all returns or exchanges we would like to ask you to please return any items to their respective brands. Though we understand that we are sister brands, we do have different processes and procedures.
Should you send a return/exchange with mixed brands, we will be unable to provide a refund for these items. 

For information on how to return an online order, click here

For information on our in-store return policy, please click here

For the UNIQLO website, please visit them at : https://faq-us.uniqlo.com/
 
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