What should I do if I lose a personal item in store?
If you've misplaced a personal item in our store, please contact us at guusa_contactus@gu-global.com and one of our agents will reach out to the store on your behalf.
At this time, our store does not have a direct line for customer's to call, so please reach out to our Customer Service team.
Related Q&A
- What should I do if I lose a personal item in store?
- What should I do if I am double charged double for an item in store?
- What should I do if my item is out of stock?
- What should I do if an item is missing from my order?
- What should I do if the security tag was not removed from an item I purchased?
- What should I do if my order came with an item that GU does not sell.
Please select a category.
Please select a category.
※Please answer from Store Service Survey.
Contact GU USA
Suggestion Box
Please let us know your suggestion and impressions.
We will continue to improve GU's products and services based on customer feedback.
Store service survey
Please let us know your thoughts and requests regarding your visit to our store.
We will use this information to improve our store services.
COPYRIGHT (C) G.U. CO., LTD. ALL RIGHTS RESERVED.