How can we help?

1. Select a product and add it to the cart

Select the color, size, and quantity, tap [Add to cart], and then tap [View Cart]. 
If you need to make changes to the item you can do so in the [View Cart]  page.
 

2. Proceed to Checkout 

Once you are in the Shopping Cart page, you can make any changes to the items in your cart.
Please check that the items in the cart are correct and tap [Checkout].

3. Log in or Register as a New Member

Once you click the [CHECKOUT] button, you will be asked to log into your GU Account. (If you are already logged in go to Step 4)

If you are an existing GU.com Account holder, please enter your Email address and Password to log in.
If you are shopping with us for the first time, please Create an Account to continue with order placement

4. Apply a Coupon (if you have one)

Once you are logged in you can see all your available coupons.
To apply your coupon to an online order follow the steps:      

1. Click [Coupon]. 
2. Select the desired coupon and select [Apply].
3. Your Shopping Cart will now show the Coupon you applied to your order. 
4. Click [CHECKOUT] once again to proceed.

5. Select the delivery method

The delivery methods that can be used vary depending on the content of your order.
Please specify from the displayed delivery methods.

Ship to Home Orders have different delivery times and costs. 

Pick Up In Store is always FREE. Typically takes 3-7 business days to arrive to the desired store location)

6. Select a payment method

Choose the form of payment for your order. 

7. Order completed

Check your order contents with the order summary. Once everything appears to be  and tap [Place Order].