How do I contact GU USA Customer Service?

These pages will provide answers to our frequently asked questions.

What is your return policy for online orders?

How do I exchange an item that I purchased online?

If you can’t find what you’re looking for, you can search a phrase in our FAQ or get in touch with our Customer Service team by emailing us at guusa_contactus@gu-global.com or by clicking Contact GU USA at the bottom of the page.

GU USA Customer Engagement Center hours are 9 AM – 5 PM EST.

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