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Email Address and SMS Verification




FAQ


General 

To ensure the safe use of our online store, GU will need to verify your email address or phone number. 
  
  Email Verification Procedure
 
1. Log in via the GU.com Log In Page.

2. Press "Send verification code". A verification code will be sent to the email address displayed on the screen. The code expires within 30 minutes after pressing "Send verification code".

3. Enter the verification code. Enter the 6-digit verification code in the email you received and press "Confirm verification code".
◉ If you have registered with an email address that you are not currently using and cannot receive the verification code, please change to an email address you use often, under "Change email address" and confirm the verification.
 
 
  SMS Verification Procedure
 
1. Log in via the GU.com Log In Page.

2. After logging in you may be asked to verify you have authorization to that GU account.  

3. A text / SMS message ( or an email if a phone number is not available on account)  will be sent with a 6-digit code that will need to be typed in on the "Security Verification" page.


4. Once verification is successfully complete,  you may shop and browse site as usual. 

An example of SMS verification text may look like : Incoming text: +1 844 442 0296
"Your UNIQLO & GU online store verification code is XXXXXX. This code will expire in 30 minutes."

 

 

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