1. GU TOP
  2. GU USA Customer Service
  3. Delivery
  4. Shipping

Can I change my shipping address?




Unfortunately, once the order has been placed, we cannot change/modify any part of the address.

We also cannot rerouted or hold orders at your local Post Office or FedEx location. We sincerely apologize for the inconvenience this may cause you.

An alternative is to cancel the order. Please note: this can ONLY be done within the first 30 minutes of an order being placed.

Once your package has shipped, if you need assistance with your delivery address, please contact the courier (FedEx, Lasership, DoorDash, USPS) directly for further assistance.

For instructions on how to cancel your order click here
.

*If the 30 minute window for cancellation has passed, and you have already contacted the courier shipping your package, please reach out to our Customer Service Dept. for further assistance.
 


 
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