Store
- What should I do if I lose a personal item in store?
- Can purchase history replace my receipt?
- How do I contact the GU store?
- Where is my nearest store?
- How do I leave feedback on my in-store experience?
- What should I do if my item is out of stock?
- What should I do if the security tag was not removed from an item I purchased?
- What should I do if I am double charged double for an item in store?
- In Store Price Adjustment
- When do collaboration items launch?
- Does GU offer Alterations?
- Coupons (How to Use)
- Does GU offer Giftcards?
- Which forms of payments do you accept?
Suggestion Box
Please select a category.
Suggestion Box
Please select a category.
※Please answer from Store Service Survey.
Suggestion Box
Please let us know your suggestion and impressions.
We will continue to improve GU's products and services based on customer feedback.
We do not respond to individual replies to posts in the Suggestion Box.
Store service survey
Please let us know your thoughts and requests regarding your visit to our store.
We will use this information to improve our store services.
Store service survey
We do not provide individual responses to opinions received in the survey.
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