My Order
- What should I do if I my order came with an item that GU does not sell.
- What should I do if I am not satisfied with my order?
- What should I do if my order arrived damaged?
- Where is my order?
- What should I do if an item is missing from my order?
- Online Price Adjustment
- Not Receiving SMS
- Can I change my shipping address?
- Can I cancel my order?
Suggestion Box
Please select a category.
Suggestion Box
Please select a category.
※Please answer from Store Service Survey.
Suggestion Box
Please let us know your suggestion and impressions.
We will continue to improve GU's products and services based on customer feedback.
We do not respond to individual replies to posts in the Suggestion Box.
Store service survey
Please let us know your thoughts and requests regarding your visit to our store.
We will use this information to improve our store services.
Store service survey
We do not provide individual responses to opinions received in the survey.
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