Online
- Estimated Delivery Dates
- How do I return my online order?
- How do I place an order?
- How long can I keep items in my cart?
- Resolved-4/21/2025 Temporary Checkout Issues With Credit Cards and Klarna
- GU App Referral Program
- Edit/Change Information of my GU Account Membership
- Information regarding Virtual Waiting Room
- Refund Method and Timeframe
- Why can't I see an option to return my order?
- Email Settings
- Can I cancel my Exchange or Return Request?
- What to do if you don't recognize your login history?
- What to do after entering the incorrect verification code?
- What is a verification code?
- I can't log in due to invalid phone number
- Coupons (How to Use)
- Online Price Adjustment
- Password Reset Troubleshoot
- What should I do if my item is out of stock?
- What should I do if the security tag was not removed from an item I purchased?
- What should I do if my order came with an item that GU does not sell.
- What should I do if I am not satisfied with my order?
- How do I create an account?
- What should I do if my order arrived damaged?
- Where is my order?
- Not Receiving Email
- What should I do if an item is missing from my order?
- Password is locked
- Email Address and SMS Verification
- Does GU offer Giftcards?
- Which forms of payments do you accept?
- Coupons (Overview)
- How to Delete a GU account
- I forgot my password, what should I do?
- Can I change my shipping address?
- Paying with Klarna
- Can I cancel my order?

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